Taylor Hodges acts as the Director of Customer Success for Conexus SG and has been with the firm since 2013. Taylor is passionate about partnership with clients and strives to be their advocate in any way she can. Managing the customer relationship from initial discovery, client on-boarding, project management, and identifying ongoing opportunities for system optimization, she takes a holistic approach to delivering software and process solutions to the mid-market.
Taylor is a detail-focused professional with experience leading account management, business operations, and corporate process improvements. She has a solid background in Business Strategy and Account Management. She enjoys guiding cross-functional teams in business development, IT functions, problem-solving, and critical analysis. She is a hands-on Manager able to forge solid relationships with strategic partners and build consensus across multiple organizational levels.